Returns & Exchanges

At Network Devices, we stand by the quality of our networking hardware and offer a 30-day return policy for all equipment. If you are not completely satisfied with your purchase, we provide a streamlined process for returns, exchanges, and technical troubleshooting.

Return Process

• 1.
  Initiate Return Request

  Log in to your account and navigate to your order history to submit a Return Merchandise Authorization (RMA) request within 30 days of delivery.

• 2.
  Prepare Hardware for Shipping

  Carefully pack the device in its original packaging, including all antennas, power adapters, and documentation to ensure full credit eligibility.

• 3.
  Attach Shipping Label

  Once your RMA is approved, print the provided prepaid shipping label and securely affix it to the outside of your return parcel.

• 4.
  Receive Refund or Exchange

  After our technicians inspect the hardware for functionality and completeness, we will process your refund or ship your replacement unit within 5 business days.